BELFOR Portland, Oregon recently received an emergency call from a local retirement facility at a time when burst pipe losses were a major concern across the state. While quickly developing an emergency response plan and mobilizing the necessary personnel and equipment to respond, BELFOR also contacted Blue Kangaroo Packoutz, the full-service experts in content cleaning and restorations services, for assistance.
The two teams worked in unison together, coordinating remediation and content packout services to ensure that the client received high-quality support and the attention to detail they deserve.
Once Blue Kangaroo Packoutz received the initial call from BELFOR, the team was able to quickly mobilize and arrive on-site within a few hours. The job required carefully handling damaged contents that needed immediate attention, as well as ensuring that all residents in the affected units were prepared to be transferred to new temporary housing units within the building.
Over the next four days the Blue Kangaroo Packoutz team successfully mobilized a daily crew of 17 technicians, and worked alongside BELFOR, expertly inventorying all contents in the six affected units. BELFOR immediately followed behind performing flood mitigation services.
Communication was key for efficiently managing this damage recovery process from start to finish. The Blue Kangaroo Packoutz team routinely communicated with BELFOR multiple times throughout the day and kept a written record of each day’s events.
Dedicated to supporting clients through unexpected emergency losses with compassion, attention to detail, and unrivaled expertise, BELFOR and Blue Kangaroo Packoutz worked exceptionally well together to support this client in need.