For insurance companies and restoration professionals, your customers have often experienced significant upheaval. They’ve just dealt with flooding, fire, or some other type of property damage. They’re worried about the state of their home and their belongings. In these situations, it helps not only to restore damaged spaces but also to repair the items inside those spaces. From textile restoration to electronics and furniture repair, it’s one of the big reasons that companies turn to Blue Kangaroo Packoutz.
It’s easy to understand why your customers may need restoration for electronics, antiques, and similar big-ticket items. But why is it important to get furniture restoration services as well?
Restoring these items isn’t just about their value or irreplaceability—although that’s important, too. It’s also about helping your customers return to normal after a devastating incident. Today, we’ll review some of the crucial reasons for furniture restoration, as well as what to expect from these services.
Why Textile Restoration Matters for Insurers and Restoration Contractors
High Vulnerability and High Claim Value
Textiles absorb smoke, soot, moisture, and odors—and can quickly become food for mold or pests. Even synthetic fabrics degrade when exposed to heat, water, or debris. Left untreated, textiles are often classified as total loss, inflating claim payouts.
Impact on Policyholder Satisfaction
Soft goods like rugs, quilts, bedding, and upholstered furniture add comfort and functionality to a property. Preserving these familiar belongings helps reduce perceived loss for policyholders and improves claim satisfaction metrics for insurers.
What Textile Restoration Includes
Beyond Clothing
Textile restoration extends far beyond garments. Blue Kangaroo Packoutz restores a wide range of soft goods, including:
- Rugs, carpets, and runners
- Heirloom quilts and bedding
- Upholstered furniture (couches, chairs, ottomans)
- Window treatments and decorative textiles
Preserving High-Value and Irreplaceable Items
Some textiles carry significant monetary or historical value. Through controlled cleaning environments, pH-balanced cleaning agents, and IICRC-compliant methods, Blue Kangaroo Packoutz helps preserve these contents while maintaining chain-of-custody documentation to reduce claim disputes.
Our Comprehensive Contents Cleaning Process
With Blue Kangaroo Packoutz, your customers can always look forward to white-glove service from start to finish. We take a comprehensive approach to all our services, including textile restoration, document cleaning, antiques restoration, and more:
- We assess the damage. Our team will thoroughly evaluate items to see what can be salvaged.
- Our team handles packout. We carefully inventory and pack belongings, taking note of what needs restoration.
- We process items. Our specialists will handle the cleaning and repair of damaged items.
- Storage at our climate-controlled warehouse. We keep items securely stored in our warehouse until the damaged property is deemed ready for use again.
- We handle packback. We return belongings to their place of origin, so your customers’ space is ready to use again.
Learn more about your customers’ textile restoration options with Blue Kangaroo Packoutz. To get started, simply contact our contents restoration professionals today.
