How can I provide my clients with greater peace of mind throughout the process?

We offer real-time tracking throughout the contents management and restoration process so your clients can easily keep track of their belongings while they’re in our care. This not only allows for greater peace of mind but also makes it possible for us to retrieve an item from storage if needed for any reason while in our care.

What happens if certain items are beyond repair?

While our team strives to restore all salvageable items to their pre-loss condition, we compile a total loss inventory of all unsalvageable items to help streamline the claims process. During the cleaning process, we sometimes discover that certain items are not salvageable. These items are swiftly added to the Total Loss Inventory report for insurance purposes.

How long can items remain in storage?

Your client’s belongings can remain in storage for as long as is needed for structural repairs to the home or property. Depending on the extent of the damage, this can be anywhere from a few weeks to several months. As repairs to the property are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.

Why Insurance Professionals  Trust Blue Kangaroo Packoutz of Cleveland

Insurance adjusters, agents, and third-party administrators (TPAs) often have to coordinate multiple services during a claim. At Blue Kangaroo Packoutz of Cleveland, we take care of packing, transporting, and storing items, which helps simplify the contents management and restoration process. In addition, partnering with the right contents professionals can enhance client satisfaction.

How We Help You

When disaster strikes, insurance professionals need to be ready to process claims quickly and efficiently. That’s where we can help! At Blue Kangaroo Packoutz of Cleveland, we are here to help streamline the entire process by providing accurate inventory and documentation of all contents, detailed total loss reports to help expedite claims, and support for large-scale claims involving complex, high-value items.

Our contents specialists arrive on time, in uniform, and ready to assess the damage. We also provide all necessary documentation to keep the claims process moving. Learn more about the steps in our process here.

What Our Customers Say

Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.

Typically Asked Questions

Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.

View All of Our FAQs

We offer real-time tracking throughout the contents management and restoration process so your clients can easily keep track of their belongings while they’re in our care. This not only allows for greater peace of mind but also makes it possible for us to retrieve an item from storage if needed for any reason while in our care.
While our team strives to restore all salvageable items to their pre-loss condition, we compile a total loss inventory of all unsalvageable items to help streamline the claims process. During the cleaning process, we sometimes discover that certain items are not salvageable. These items are swiftly added to the Total Loss Inventory report for insurance purposes.
Your client’s belongings can remain in storage for as long as is needed for structural repairs to the home or property. Depending on the extent of the damage, this can be anywhere from a few weeks to several months. As repairs to the property are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.