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Step 1: Initial Assessment
Our team begins by assessing the damage to all impacted contents. This crucial step allows us to determine which items can and cannot be restored, so we can keep all involved parties on the same page with an estimated timeline and work to restore contents as efficiently as possible.
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Step 2: Thorough Inventory
We use industry-leading electronic inventory software to ensure all salvageable items are always accounted for. During this step, we inventory all items by room and location, which involves barcoding, photographing, and entering each item into our electronic catalog system.
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Step 3: Detailed Packout
After salvageable items have been entered into our inventory system, we carefully pack items using new packing materials or protective wrapping. From there, we load and transport contents to our facility for any needed restoration and storage.
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Step 4: Cleaning & Restoration
Once items are transported to our facility, they are moved to various areas to receive the specialized cleaning and restoration services they need. Our team uses proven methods to restore damaged contents to their pre-loss condition.
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Step 5: Secure Storage
Throughout our process, contents are stored in secure vaults or designated areas of our warehouse to avoid mix-ups and cross-contamination with other jobs. In addition, our advanced digital inventory software ensures that each item can be located at any time in our facility.
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Step 6: Professional Packback
Essentially the reversal of the packout process, the packback process occurs once a property is restored and ready for use again. Our team ensures that each item is returned to its original location in the home or property, and disposes of all packing materials and other debris.
What Our Customers Say
Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.
Typically Asked Questions
Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.
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