The Blue Kangaroo Packoutz of the Hudson Valley Process

At Blue Kangaroo Packoutz of the Hudson Valley, we strive to keep the contents management and contents restoration process as easy and stress-free as possible for all involved parties. Thanks to our exclusive focus on contents, we have developed an industry-leading approach that gives your clients peace of mind every step of the way.

Check Out Our 6-Step Process Video!

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    Step 1: Initial Assessment

    During our preliminary assessment, our team assesses the damage to all impacted contents. This allows us to determine which items can and cannot be salvaged, so we can provide an estimated timeline. This timeline keeps all involved parties on the same page and helps us restore contents as efficiently as possible.

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    Step 2: Thorough Inventory

    We use state-of-the-art electronic inventory software to ensure all salvageable items are accounted for at all times. During this step, we inventory all items by room and location, which includes barcoding, digital photography, and entering each item into our electronic catalog system with real-time tracking for added transparency.

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    Step 3: Detailed Packout

    Once all the salvageable items have been logged in our inventory system, we carefully pack items using new packing materials or protective wrapping and professionally load and transport them to our facility for any needed restoration and storage. With methods backed by decades of experience, you and your clients can rest assured their belongings are in capable hands.

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    Step 4: Cleaning & Restoration

    Once items arrive at our facility, they are moved to various cleaning and restoration stations to receive the specialized cleaning, drying, and/or deodorization they need. Our team uses industry-leading methods and cutting-edge technology to restore damaged contents to their pre-loss condition.

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    Step 5: Secure Storage

    While in our care, salvageable items are stored in closed vaults or designated areas within our secure, climate-controlled warehouse to prevent mix-ups and cross-contamination.

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    Step 6: Professional Packback

    The packback process is essentially the reversal of the packout process and occurs once a property is restored and ready for use again. We ensure that every item is returned back to its original location in your client’s home or property, and dispose of all packing materials and other debris.

What our real customers say

What Our Customers Say

Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.

  • 5.0

    My elderly parents and I had an excellent experience with Blue Kangaroo following an unfortunate flood in my parents’ basement. The team handled the pack-out process with exceptional professionalism, care, and attention to detail. They were thorough, organized, helpful, and genuinely kind throughout the entire process. What could have been an overwhelming and stressful situation was made much more manageable thanks to their expertise and support. We are very grateful for their assistance and highly recommend Blue Kangaroo to anyone in need of restoration and pack-out services.

  • 5.0

    Absolute great service was provided to me. We came home to a nightmare and need fast efficient work to pack out my whole house and they went above and beyond. Fast, efficient and took care of everything from packing us out and back in right away. Definitely recommend them to anyone needing any moving needs.

  • 5.0

    A big thank you to Philippe, Eduardo, and the entire team. I was extremely impressed with their professionalism and organization from start to finish. They handled my belongings with great care, as if everything were their own. Scheduling was easy, and they were flexible and accommodating. During what could have been a very stressful time, they made the entire process smooth and stress-free. Every item—large and small—was returned to the appropriate place without needing instruction, and they were happy to move items I wanted placed elsewhere. I highly recommend them.

  • 5.0

    Blue Kangaroo treated my possessions with care, and their professionalism was excellent. As was their communication and scheduling leading up to the pack out. The crew went above and beyond, cleaning, dusting, and even helping load up a few kitchen cabinets. After the job was complete I noticed a small issue with my sofa. I told them and they sent someone to fix it who did a great job. I recommend their services.

Typically Asked Questions

Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.

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We strive to keep the restoration process as easy and stress-free as possible