As the largest dedicated contents restoration services provider in the United States, Blue Kangaroo Packoutz strives to keep the contents restoration process as easy and stress-free as possible. Our industry-leading approach allows us to do just that while granting clients greater peace of mind.
1
Our team begins by assessing the damage to all impacted contents. This crucial step allows us to determine which items can and cannot be restored, so we can keep all involved parties on the same page with an estimated timeline and work to restore contents as efficiently as possible.
2
We use industry-leading electronic inventory software to ensure all salvageable items are always accounted for. During this step, we inventory all items by room and location, which involves barcoding, photographing, and entering each item into our electronic catalog system.
3
After salvageable items have been entered into our inventory system, we carefully pack items using new packing materials or protective wrapping. From there, we load and transport contents to our facility for any needed restoration and storage.
4
Once items are transported to our facility, they are moved to various areas to receive the specialized cleaning and restoration services they need. Our team uses proven methods to restore damaged contents to their pre-loss condition.
5
Throughout our process, contents are stored in secure vaults or designated areas of our warehouse to avoid mix-ups and cross-contamination with other jobs. In addition, our advanced digital inventory software ensures that each item can be located at any time in our facility.
6
Essentially the reversal of the packout process, the packback process occurs once a property is restored and ready for use again. Our team ensures that each item is returned to its original location in the home or property, and disposes of all packing materials and other debris.
Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.
5.0
10-17-2025
Todd and Racheal have both been absolutely fantastic. We had major water and mold damage to our home and Todd and his staff have gone above and beyond to help make this already stressful situation much much less stressful. Communication was on point and they quickly answered any questions we had. They handled our belongings with care and respect and really went out of their way to help us. I absolutely recommend them!
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5.0
07-30-2025
Todd, Rachel and their crew are truly amazing. We highly recommend them and their services. They were very professional and cared about our well being. They went above and beyond.
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5.0
02-23-2025
Rachel and Todd with Blue Kangaroo helped me SO MUCH when I had to file a claim with my home insurance. I was getting nowhere with my insurance company until they got involved. Excellent communication, very professional and friendly. I highly recommend using their services and really can’t say enough good things about them. They did more than put my furniture in storage while I had my floor replaced. The sooner you call them the better. Thank you Rachel and Todd!!
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5.0
06-27-2024
I just would inform anyone that needs help with fire/smoke damage call Bluekangeroo
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Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.
We strive to keep the restoration process as easy and stress-free as possible
