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How to Choose the Right Contents Packout Company for Your Policyholders

You want your policyholders to know they can count on you. That means partnering with a contents packout company that delivers quality services and reliable impact every time. At Blue Kangaroo Packoutz, we’re a trusted choice for insurance adjusters across the country. From packout to packback, we handle every stage of contents restoration for you and your policyholders, offering a seamless experience for all. 

We understand how devastating it is to experience events like flooding or fire, or to discover that cherished items have been damaged. Having a trusted contents packout company can help ease this difficult ordeal for your policyholders. 

With that in mind, we’ll look at how you can find the right contents packout company for you and your clients. 

How to Find a Contents Packout Company You Can Trust

3 Questions to Ask Any Contents Packout Company  

When you’re looking for a contents packout company, you’ll encounter a surprising number of options. To get you started, here are three questions to ask right off the bat, either when browsing their website for information or speaking to their team directly: 

  • Who do they serve? While Blue Kangaroo Packoutz offers services for both homeowners and businesses, that won’t be true for all companies. The scale of contents restoration for businesses may be too significant for certain teams to take on. 
  • What items can they restore? You want to be sure that any partner can capably handle a wide variety of items. For example, with Blue Kangaroo Packoutz, you can get contents restoration for electronics, antiques, textiles, furniture, documents, and much more.
  • What is their process? Every company’s restoration process is going to vary just a little bit. Understanding what they do can help you get a sense of whether they’re a good fit. Below, we’ll explore our own restoration process in detail. 

What to Look for When Choosing a Contents Packout Company

You don’t just want a packout company that will deliver ease of service for you. You also want quality and impact for your policyholders. With that in mind, here are a few important qualities for any good contents packout company: 

  • Experience and expertise. From documents to electronics, restoration requires specialist processes and proven methods to get the job done correctly. It’s why we often use proprietary methods for contents cleaning and restoration, and rely on experts to restore items like highly damaged electronics.  
  • Reliable care of personal items. You need to be able to assure your clients that their items are in good hands. To help accomplish this, Blue Kangaroo Packoutz will always carefully inventory and track every single item that comes to us. In addition, we have multiple options for secure storage, including on-site storage as well as our temperature-controlled warehouse. 
  • The quality of care. With items that are severely damaged, restoration may require input from your clients. With Blue Kangaroo Packoutz, if items like antiques require extensive restoration or reupholstery, we’ll work with your policyholders to ensure that fabric choices and other details are a good fit. 

Our Contents Packout & Restoration Process 

With Blue Kangaroo Packoutz, you can look forward to exceptional customer care backed by decades of proven restoration methods. We can even restore items that may seem damaged beyond repair, including textiles, prized artwork, and documents. Choosing a restoration partner has an impact on claims costs. You want a partner you can trust. Our five-step process is designed to deliver peace of mind to your customers, every step of the way: 

  • Initial assessment. We’ll first evaluate items to see if they can be cleaned and restored effectively. 
  • The packout. Our team will carefully load items for packout, keeping track of possessions via our digital system. 
  • Processing of items. Our restoration specialists will handle the cleaning and restoration process to help return items to their pre-damage condition.  
  • Storage. We keep items safely stored in our temperature-controlled warehouse during the restoration of your client’s property, providing further peace of mind. 
  • Packback. When the space is ready for use, our team will handle delivery and even return items to their original locations. 

Get Started with Blue Kangaroo Packoutz Today 

Choose a contents packout company that goes above and beyond for your policyholders. To learn more about Blue Kangaroo Packoutz, simply reach out to our team today.