We treat your client’s belongings with the utmost care and attention as we work to restore them to their pre-loss condition.
We prioritize trust, transparency, and tried-and-true methods, granting clients greater peace of mind every step of the way.
We use 3D imaging technology and the latest digital inventory software so your clients can keep track of their belongings while they’re in our care.
At Blue Kangaroo Packoutz, we believe that thinking outside the box starts with caring about what’s inside the box. As the largest dedicated contents restoration company in the United States, we have developed an industry-leading approach to keep the process as easy and stress-free as possible.
Blue Kangaroo Packoutz Annapolis/Frederick is part of the largest dedicated contents restoration organization in the United States and has an overall review rating of 4.8.
5.0
10-16-2026
Alfred & Phyllis have gone above and beyond for several of my clients. The level of service and care that they have when handling homeowners and business owners in some of the worst times in their lives is expemplary. If you need services after an emergency, or any other packout needs they should be your first call.
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5.0
10-13-2026
Amazing team!
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5.0
10-12-2026
They packed everything up and labeled everything and returned all my clothes clean! Phyllis was a pleasure to work with!
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5.0
10-12-2026
The Blue Kangaroo Packoutz team took excellent care of our belongings. Their team was professional, respectful and very organized throughout the whole process. Everything was handled with care, and we always knew what was going on. I highly recommend them.
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When disaster strikes, it can be easy for your clients to assume their damaged belongings are beyond repair. At Blue Kangaroo Packoutz Annapolis/Frederick, we know that isn’t always the case. Our proven process is grounded in precision, expertise, and care, with the overarching goal of restoring all salvageable items to their pre-loss condition. Here’s a closer look at how our contents professionals make that possible.
1
We collaborate with all materially interested parties to assess impacted contents using 3D imaging. This helps us determine which items can and cannot be salvaged.
2
All salvageable items are barcoded, photographed, scanned, and uploaded to our cloud-based inventory system with real-time tracking for transparency.
3
Items are then carefully packed using new packing materials or protective wrapping, professionally loaded, and transported to our facility for cleaning and restoration.
4
Once items are transported to our facility, items are moved to various stations to receive the specialized cleaning, drying, and/or deodorization they need to be expertly restored.
5
While in our care, salvageable items are stored in climate-controlled, closed vaults or designated areas in our warehouse to avoid mix-ups and cross-contamination.
6
We ensure that every item is returned back to its original location in your client’s home or property, and dispose of all packing materials and other debris.
Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.
