What kinds of items can you restore?

We work with a wide variety of belongings, including electronics, artwork, antiques, textiles, and more. Our team uses industry-leading methods to restore contents to their pre-loss condition. In many cases, we’re able to restore items that may seem damaged beyond repair.

What types of damage does Blue Kangaroo Packoutz handle?

Blue Kangaroo Packoutz specializes in restoring items damaged by fire, smoke, water, mold, and more. Each situation and item is assessed to determine the best restoration approach.

What happens if certain items are beyond repair?

While our team strives to restore all salvageable items to their pre-loss condition, we compile a total loss inventory of all unsalvageable items to help streamline the claims process. During the cleaning process, we sometimes discover that certain items are not salvageable. These items are swiftly added to the Total Loss Inventory report for insurance purposes.

How long can items remain in storage?

Belongings can remain in storage for as long as is needed for structural repairs to the home or property. Depending on the extent of the damage, this can be anywhere from a few weeks to several months. As repairs to the property are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.

Full-Service Contents Restoration Services in Annapolis/Frederick

As the largest dedicated contents restoration services provider in the United States, Blue Kangaroo Packoutz strives to keep the contents restoration process as easy and stress-free as possible. Our industry-leading approach allows us to do just that while granting clients greater peace of mind.

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Step 1: Initial Assessment

Our team begins by assessing the damage to all impacted contents. This crucial step allows us to determine which items can and cannot be restored, so we can keep all involved parties on the same page with an estimated timeline and work to restore contents as efficiently as possible.

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Step 2: Thorough Inventory

We use industry-leading electronic inventory software to ensure all salvageable items are always accounted for. During this step, we inventory all items by room and location, which involves barcoding, photographing, and entering each item into our electronic catalog system.

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Step 3: Detailed Packout

After salvageable items have been entered into our inventory system, we carefully pack items using new packing materials or protective wrapping. From there, we load and transport contents to our facility for any needed restoration and storage.

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Step 4: Cleaning & Restoration

Once items are transported to our facility, they are moved to various areas to receive the specialized cleaning and restoration services they need. Our team uses proven methods to restore damaged contents to their pre-loss condition.

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Step 5: Secure Storage

Throughout our process, contents are stored in secure vaults or designated areas of our warehouse to avoid mix-ups and cross-contamination with other jobs. In addition, our advanced digital inventory software ensures that each item can be located at any time in our facility.

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Step 6: Professional Packback

Essentially the reversal of the packout process, the packback process occurs once a property is restored and ready for use again. Our team ensures that each item is returned to its original location in the home or property, and disposes of all packing materials and other debris.

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What Our Customers Say

Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.

Typically Asked Questions

Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.

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While our team strives to restore all salvageable items to their pre-loss condition, we compile a total loss inventory of all unsalvageable items to help streamline the claims process. During the cleaning process, we sometimes discover that certain items are not salvageable. These items are swiftly added to the Total Loss Inventory report for insurance purposes.
Belongings can remain in storage for as long as is needed for structural repairs to the home or property. Depending on the extent of the damage, this can be anywhere from a few weeks to several months. As repairs to the property are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.