As the largest dedicated contents restoration services provider in the United States, Blue Kangaroo Packoutz strives to keep the contents restoration process as easy and stress-free as possible. Our industry-leading approach allows us to do just that while granting clients greater peace of mind.
1
Our team begins by assessing the damage to all impacted contents. This crucial step allows us to determine which items can and cannot be restored, so we can keep all involved parties on the same page with an estimated timeline and work to restore contents as efficiently as possible.
2
We use industry-leading electronic inventory software to ensure all salvageable items are always accounted for. During this step, we inventory all items by room and location, which involves barcoding, photographing, and entering each item into our electronic catalog system.
3
After salvageable items have been entered into our inventory system, we carefully pack items using new packing materials or protective wrapping. From there, we load and transport contents to our facility for any needed restoration and storage.
4
Once items are transported to our facility, they are moved to various areas to receive the specialized cleaning and restoration services they need. Our team uses proven methods to restore damaged contents to their pre-loss condition.
5
Throughout our process, contents are stored in secure vaults or designated areas of our warehouse to avoid mix-ups and cross-contamination with other jobs. In addition, our advanced digital inventory software ensures that each item can be located at any time in our facility.
6
Essentially the reversal of the packout process, the packback process occurs once a property is restored and ready for use again. Our team ensures that each item is returned to its original location in the home or property, and disposes of all packing materials and other debris.
Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.
5.0
07-23-2026
It has been a pleasure working with you guys during this difficult time , you have lifted me up Even when what I said didn’t make any sense Your patience prouve your professionalism I really appreciate having you to accompany me through this journey Thank you again
Posted to
5.0
06-24-2026
If we could give this company 100 stars we would. We came home from work and our entire house was flooded by a bath tub. Jill and the entire team were incredible to work with both packing out and moving back. Through the entire process they were quick to respond to phone calls, texts and emails. They were there when they said they were going to be there and made sure every last detail was taken care of. We can not say enough about this company and the people. They were sensitive and supportive to our needs in our devastated state to our home being flooded. If you are ever in this state of devastation these are the people you want by your side.
Posted to
5.0
05-07-2026
The pack-in/pack-out crew was terrific to work with. They were careful with our belongings and respectful of our time. They went above and beyond to provide excellent service, including finding and ordering a storage bag for my wedding dress when the box was unsalvageable and vacuuming the floor on the final day of the pack-in. We highly recommend working with Blue Kangaroo!
Posted to
5.0
03-28-2026
Cara, Leigh, and the crew at Blue Kangaroo are amazing all around, especially when you find yourself in a vulnerable situation where you need their service. They have been so thorough to pack, inventory, place bar codes on items, and move everything carefully. They have excellent communication, kindness, and demeanor. THANK YOU!!!
Posted to
Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.
We strive to keep the restoration process as easy and stress-free as possible
