The Blue Kangaroo Packoutz of Omaha/Lincoln Process

At Blue Kangaroo Packoutz of Omaha/Lincoln, we strive to keep the contents management and contents restoration process as easy and stress-free as possible for all involved parties. Thanks to our exclusive focus on contents, we have developed an industry-leading approach that gives your clients peace of mind every step of the way.

Check Out Our 6-Step Process Video!

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    Step 1: Initial Assessment

    During our preliminary assessment, our team assesses the damage to all impacted contents. This allows us to determine which items can and cannot be salvaged, so we can provide an estimated timeline. This timeline keeps all involved parties on the same page and helps us restore contents as efficiently as possible.

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    Step 2: Thorough Inventory

    We use state-of-the-art electronic inventory software to ensure all salvageable items are accounted for at all times. During this step, we inventory all items by room and location, which includes barcoding, digital photography, and entering each item into our electronic catalog system with real-time tracking for added transparency.

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    Step 3: Detailed Packout

    Once all the salvageable items have been logged in our inventory system, we carefully pack items using new packing materials or protective wrapping and professionally load and transport them to our facility for any needed restoration and storage. With methods backed by decades of experience, you and your clients can rest assured their belongings are in capable hands.

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    Step 4: Cleaning & Restoration

    Once items arrive at our facility, they are moved to various cleaning and restoration stations to receive the specialized cleaning, drying, and/or deodorization they need. Our team uses industry-leading methods and cutting-edge technology to restore damaged contents to their pre-loss condition.

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    Step 5: Secure Storage

    While in our care, salvageable items are stored in closed vaults or designated areas within our secure, climate-controlled warehouse to prevent mix-ups and cross-contamination.

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    Step 6: Professional Packback

    The packback process is essentially the reversal of the packout process and occurs once a property is restored and ready for use again. We ensure that every item is returned back to its original location in your client’s home or property, and dispose of all packing materials and other debris.

What our real customers say

What Our Customers Say

Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.

  • 5.0

    It has been a pleasure working with you guys during this difficult time , you have lifted me up Even when what I said didn’t make any sense Your patience prouve your professionalism I really appreciate having you to accompany me through this journey Thank you again

  • 5.0

    If we could give this company 100 stars we would. We came home from work and our entire house was flooded by a bath tub. Jill and the entire team were incredible to work with both packing out and moving back. Through the entire process they were quick to respond to phone calls, texts and emails. They were there when they said they were going to be there and made sure every last detail was taken care of. We can not say enough about this company and the people. They were sensitive and supportive to our needs in our devastated state to our home being flooded. If you are ever in this state of devastation these are the people you want by your side.

  • 5.0

    The pack-in/pack-out crew was terrific to work with. They were careful with our belongings and respectful of our time. They went above and beyond to provide excellent service, including finding and ordering a storage bag for my wedding dress when the box was unsalvageable and vacuuming the floor on the final day of the pack-in. We highly recommend working with Blue Kangaroo!

  • 5.0

    Cara, Leigh, and the crew at Blue Kangaroo are amazing all around, especially when you find yourself in a vulnerable situation where you need their service. They have been so thorough to pack, inventory, place bar codes on items, and move everything carefully. They have excellent communication, kindness, and demeanor. THANK YOU!!!

Typically Asked Questions

Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.

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We strive to keep the restoration process as easy and stress-free as possible