How are my client’s belongings kept safe and organized in storage?

While in our care, all salvageable contents are housed in a climate-controlled, secure facility. To ensure your client’s belongings are accounted for at all times, each item is barcoded and stored in a designated area of our warehouse to keep contents organized and protect against damage and theft.

Do you also offer on-site storage options?

We offer both on-site restoration and off-site restoration services depending on the extent of damage and the type of items needing restoration.

Can items be accessed while they’re in storage?

Yes. If your client needs to retrieve a specific item during the restoration process, our team can arrange a scheduled retrieval. All salvageable contents are barcoded and can easily be located at any time in our facility thanks to our digital inventory system.

How long can items remain in storage?

Belongings can remain in storage for as long as is needed for structural repairs to the home or property. Depending on the extent of the damage, this can be anywhere from a few weeks to several months. As repairs to the property are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.

What happens after my client’s home or property has been restored?

Once the property repairs have been completed, our team coordinates the return of all restored contents. During the final packback (which is essentially the reverse of our packout process), each item is carefully transported, unpacked, and returned to its original location in the property. If possible, the same crew that performed the packout also completes the packback.

Secure Storage in San Antionio/Aggieland

While in our care, salvageable items are stored in closed vaults or designated areas of our warehouse to avoid mix-ups and cross-contamination with other jobs. In addition, we use an advanced digital inventory system to ensure that each item can be located at any time in our facility for added transparency and greater peace of mind.

How We Keep Track of Contents

The last thing you and your client should have to worry about is their belongings getting misplaced, overlooked, or further damaged during the restoration process. That’s why Blue Kangaroo Packoutz San Antonio/Aggieland goes the extra mile to ensure that every item is always accounted for, from the early initial assessment and thorough inventory phases to the secure storage and packback of your client’s belongings after their home or property has been restored.

When contents are waiting to receive specialized care or are almost ready to be returned to their original location, they are stored in closed vaults or designated areas of our climate-controlled, secure storage facilities. This not only ensures that all of your client’s belongings can be easily found at any time but also plays a crucial role in helping prevent mix-ups and cross-contamination with other jobs.

What Our Customers Say

Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.

Typically Asked Questions

Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.

View All of Our FAQs

While in our care, all salvageable contents are housed in a climate-controlled, secure facility. To ensure your client’s belongings are accounted for at all times, each item is barcoded and stored in a designated area of our warehouse to keep contents organized and protect against damage and theft.
Belongings can remain in storage for as long as is needed for structural repairs to the home or property. Depending on the extent of the damage, this can be anywhere from a few weeks to several months. As repairs to the property are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.
Once the property repairs have been completed, our team coordinates the return of all restored contents. During the final packback (which is essentially the reverse of our packout process), each item is carefully transported, unpacked, and returned to its original location in the property. If possible, the same crew that performed the packout also completes the packback.