How can I keep track of my belongings while they’re in your care?

We offer real-time tracking throughout the contents management and restoration process so you can easily keep track of your belongings while they’re in our care. This not only allows for greater peace of mind but also makes it possible for us to retrieve an item from storage if needed for any reason while in our care.

What happens if certain items are beyond repair?

While our team strives to restore all salvageable items to their pre-loss condition, we compile a total loss inventory of all unsalvageable items to help streamline the claims process. During the cleaning process, we sometimes discover that certain items are not salvageable. These items are swiftly added to the Total Loss Inventory report for insurance purposes.

How are my belongings kept safe and organized in storage?

While in our care, all salvageable contents are housed in a climate-controlled, secure facility. To ensure your belongings are accounted for at all times, each item is barcoded and stored in a designated area of our warehouse to keep contents organized and protect against damage and theft.

How do you ensure items are returned to the correct rooms and locations?

During the thorough inventory process, our technicians use 3D imaging software to capture a detailed, room-by-room record of all salvageable contents. Each item is then barcoded, photographed, and entered into our electronic catalog system, allowing us to precisely replicate the original layout of each piece during our professional packback.

Why Homeowners Count On Blue Kangaroo Packoutz San Antonio/Aggieland

Since property damage events can be immensely stressful on their own, Blue Kangaroo Packoutz San Antonio/Aggieland is here to handle your contents restoration and management needs while preserving sentimental value. Our team creates an accurate inventory, which includes barcoding, photographing, and entering each item into our electronic catalog system to help ensure each item is accounted for.

How We Help You

Dealing with the aftermath of a fire or flood is stressful enough without the added worry of losing your belongings for good. At Blue Kangaroo Packoutz, we know that many of these items can actually be salvaged. Our team uses a proven process that is grounded in precision, expertise, and care in order to restore as many salvageable items to their pre-loss condition as possible.

From working directly with your insurance provider to assigning a dedicated project manager to act as your sole point of contact, we’re here to help streamline the entire process for homeowners.

What Our Customers Say

Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.

Typically Asked Questions

Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.

View All of Our FAQs

We offer real-time tracking throughout the contents management and restoration process so you can easily keep track of your belongings while they’re in our care. This not only allows for greater peace of mind but also makes it possible for us to retrieve an item from storage if needed for any reason while in our care.
While our team strives to restore all salvageable items to their pre-loss condition, we compile a total loss inventory of all unsalvageable items to help streamline the claims process. During the cleaning process, we sometimes discover that certain items are not salvageable. These items are swiftly added to the Total Loss Inventory report for insurance purposes.
During the thorough inventory process, our technicians use 3D imaging software to capture a detailed, room-by-room record of all salvageable contents. Each item is then barcoded, photographed, and entered into our electronic catalog system, allowing us to precisely replicate the original layout of each piece during our professional packback.