What happens if certain items are beyond repair?

While our team strives to restore all salvageable items to their pre-loss condition, we compile a total loss inventory of all unsalvageable items to help streamline the claims process. During the cleaning process, we sometimes discover that certain items are not salvageable. These items are swiftly added to the Total Loss Inventory report for insurance purposes.

How are my client’s belongings kept safe and organized in storage?

While in our care, all salvageable contents are housed in a climate-controlled, secure facility. To ensure your client’s belongings are accounted for at all times, each item is barcoded and stored in a designated area of our warehouse to keep contents organized and protect against damage and theft.

How long can items remain in storage?

Your client’s belongings can remain in storage for as long as is needed for structural repairs to the home or property. Depending on the extent of the damage, this can be anywhere from a few weeks to several months. As repairs to the property are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.

Is there a waiting period between the restoration process and the packback process?

This largely depends on the extent of the structural damage and the type and quantity of salvageable contents involved, but there is typically a brief waiting period between the completion of the restoration process and the start of the packback process. As structural repairs are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.

Why Restoration Contractors  Trust Blue Kangaroo PACKOUTZ of Durham and Chapel Hill

When a home, business, or property has experienced a disaster, the items inside are often damaged as well. While these belongings could slow down the property restoration process without a trusted contents management partner, Blue Kangaroo PACKOUTZ of Durham and Chapel Hill is here to remove, pack, and store contents so your team can remain focused on the job at hand, allowing for faster project completion.

How We Help You

After a property has experienced an accident or other damage, restoration contractors are ready to get to work. At Blue Kangaroo Packoutz, we transport affected contents and restore them to their pre-loss condition so restoration contractors can swiftly begin structural repairs. We also use a detailed inventory system to allow for real-time tracking and ensure all items are accounted for.

By partnering with a reputable contents management and restoration company, you can handle more restoration jobs while showing clients you care about both their property and their belongings. Visit this page to learn more about the steps involved in our contents restoration process.

What Our Customers Say

Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.

Typically Asked Questions

Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.

View All of Our FAQs

While our team strives to restore all salvageable items to their pre-loss condition, we compile a total loss inventory of all unsalvageable items to help streamline the claims process. During the cleaning process, we sometimes discover that certain items are not salvageable. These items are swiftly added to the Total Loss Inventory report for insurance purposes.
While in our care, all salvageable contents are housed in a climate-controlled, secure facility. To ensure your client’s belongings are accounted for at all times, each item is barcoded and stored in a designated area of our warehouse to keep contents organized and protect against damage and theft.
Your client’s belongings can remain in storage for as long as is needed for structural repairs to the home or property. Depending on the extent of the damage, this can be anywhere from a few weeks to several months. As repairs to the property are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.
This largely depends on the extent of the structural damage and the type and quantity of salvageable contents involved, but there is typically a brief waiting period between the completion of the restoration process and the start of the packback process. As structural repairs are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.