Is there a waiting period between the restoration process and the packback process?

This largely depends on the extent of the structural damage and the type and quantity of salvageable contents involved, but there is typically a brief waiting period between the completion of the restoration process and the start of the packback process. As structural repairs are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.

How do you ensure items are returned to the correct rooms and locations?

During the thorough inventory process, our technicians use 3D imaging software to capture a detailed, room-by-room record of all salvageable contents. Each item is then barcoded, photographed, and entered into our electronic catalog system, allowing us to precisely replicate the original layout of each piece during our professional packback.

How long does the packback process take?

While this largely depends on the type and quantity of items affected, some packouts can be completed within a day or two. That being said, larger or more complex projects may take longer to ensure every item is handled with the utmost care and attention.

Professional Packback in Durham and Chapel Hill

After all salvageable contents have been restored to their pre-loss condition and your client’s Burlington home or property is ready for use again, we begin our professional packback process. Essentially the reversal of the packout process, our packback process involves returning each item to its original location in the home or property. Once everything is in its rightful place, our team disposes of all packing materials and cleans our way out of the property.

How We Streamline the Restoration Process

As contents professionals who are entrusted with some of the most cherished and valued items that people own, we understand that your clients are turning to us during a time when they need our services most. That’s why we have developed an industry-leading approach to keep the contents management and restoration process as easy and stress-free as possible.

During our professional packback, we do this by swiftly transporting and returning each item to its original location in the home or property. As often as possible, the same crew that performed the packout also completes the packback. In addition, our team only considers our job complete after disposing of all packing materials and other debris so your client doesn’t have to.

What Our Customers Say

Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.

Typically Asked Questions

Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.

View All of Our FAQs

This largely depends on the extent of the structural damage and the type and quantity of salvageable contents involved, but there is typically a brief waiting period between the completion of the restoration process and the start of the packback process. As structural repairs are nearly complete, we are in communication with all materially interested parties to coordinate a timely delivery.
During the thorough inventory process, our technicians use 3D imaging software to capture a detailed, room-by-room record of all salvageable contents. Each item is then barcoded, photographed, and entered into our electronic catalog system, allowing us to precisely replicate the original layout of each piece during our professional packback.