Your customers’ belongings mean the world to them. When those items get damaged or require cleaning and restoration, you want your customers to know they’ll be taken care of. That’s why insurance professionals, restoration companies, and others collaborate with Blue Kangaroo Packoutz. We handle every step of contents restoration, starting with assessment and packout. We also understand that customers will have questions about how the packout process works. Today, we’ll review that in more detail.
But first, what type of belongings can Blue Kangaroo Packoutz help with? Here’s a quick overview of the items we can restore, store, and repair:
- Antiques
- Artwork
- Documents
- Textiles
- Furniture
- Electronics
- And more!
So, how does a packout process work? Let’s take a look.
How Does Our Packout Process Work?
We Assess Everything
When property damage occurs, it’s true that not every item can be saved. But your customers may be surprised to learn how much can be salvaged, even belongings that may seem damaged beyond repair. That’s why, even before we initiate the packout process, Blue Kangaroo Packoutz will start with a comprehensive assessment of all damaged items. One of our representatives will review items to see what we’re capable of restoring. That way, your customers will have an early sense of what can be saved.
White Glove Services
It’s natural for your customers to feel anxious about putting their belongings in someone else’s hands. With Blue Kangaroo Packoutz, they can always look forward to white-glove services, which ensure impeccable care and courtesy from the very get-go. Once we’ve assessed items to determine what can be salvaged, our professionals will then carefully pack belongings for transportation. We treat your customers’ pieces as if they’re our own, offering greater peace of mind in the process.
We Keep Track of Items
Our packout process doesn’t work without our rigorous contents inventory system. All salvageable items will be placed in our trucks and entered into our tracking system. This digital software offers real-time updates, meaning that you and your customers can always know where every item is throughout the process. Plus, a dedicated project manager is assigned to each restoration project for added accountability and accessibility. It’s just another way that we keep your customers’ items cared for.
We Offer Trusted Storage
When your customers need contents restoration, their homes or businesses likely need professional repair and restoration as well. During that time, it’s important to keep belongings out of the way. That’s not just to make it easier for restoration professionals, but also to limit the potential for additional damage to contents.
Thankfully, you and your customers can count on Blue Kangaroo Packoutz to keep items safe and secure. We store belongings in our climate-controlled warehouse, out of harm’s way. That’s where they remain during the contents restoration process. Once the damaged property has been restored and is ready for use again, our professionals will move items back to precisely where they came from.
Contents Restoration Made Easy for You and Your Customers
At Blue Kangaroo Packoutz, we know that your customers’ possessions are invaluable. That’s why we go above and beyond to ensure items that can be cleaned, repaired, and restored are done so with the utmost care. Our services are backed by decades of industry expertise and the attentive care of our specialists for outstanding results every time. The bottom line: we streamline the process for both you and your customers while helping to restore their belongings to their pre-loss condition. It’s really that easy, with Blue Kangaroo Packoutz.
Learn More About How Our Packout Process Works
Have more questions about how our packout process works? You can always reach out to Blue Kangaroo Packoutz for answers. Simply contact us today to learn more.
