Your Trusted Contents Restoration Experts

If you are being affected by…

  • Fire Damage Icon

    Fire Damage

  • Water Damage Icon

    Flood Damage

  • Storm Damage Icon

    Storm Damage

Find a Blue Kangaroo Packoutz location near you:

  • White Glove Care

    We treat your client’s belongings with the utmost care and attention as we work to restore them to their pre-loss condition.

    View Our Process

  • Full-Service Contents Restoration

    We prioritize trust, transparency, and tried-and-true methods, granting clients greater peace of mind every step of the way.

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  • State-of-the-Art Tracking System

    We use 3D imaging technology and the latest digital inventory software so your clients can keep track of their belongings while they’re in our care.

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THE CONTENTS EXPERTS - We Care About What We Carry™

At Blue Kangaroo Packoutz, we believe that thinking outside the box starts with caring about what’s inside the box. As the largest dedicated contents restoration company in the United States, we have developed an industry-leading approach to keep the process as easy and stress-free as possible.

What Our Customers Say

Blue Kangaroo Packoutz is the largest dedicated contents restoration company in the United States, and has an overall Google rating of 4.8 stars.

  • 5.0

    Very good service. Everyone was very polite and took very good care of our house and items!

    5.0

    I cannot say enough good things about Supervisor Kathleen and the entire crew at Kangaroo Packoutz of High Point, NC. They were absolutely extraordinary from start to finish. Kathleen led the team with incredible professionalism, clear communication, and immense care, making a typically stressful process completely seamless. She treated her entire staff with utmost respect. They were efficient, respectful, and handled all of our belongings with the utmost attention to detail. I witnessed first hand top-tier professionalism, kindness, and dedication.

  • 5.0

    The team sent by Blue Kangaroo to remediate was excellent. If we could give 10 stars out of 5 we would.

    5.0

    The Blue Kangaroo Packoutz team, worked diligently and with professionalism , to remove and restore our belongings throughout the flood process. Thank you for all your hard work!

We have a 4.8 Star Rating on Google

Our Proven Process

When disaster strikes, it can be easy for your clients to assume their damaged belongings are beyond repair. At Blue Kangaroo Packoutz, we know that isn’t always the case. Our proven process is grounded in precision, expertise, and care, with the overarching goal of restoring all salvageable items to their pre-loss condition. Here’s a closer look at how our contents professionals make that possible.

  • Initial process graphic

    1

    Initial Assessment

    We collaborate with all materially interested parties to assess impacted contents using 3D imaging. This helps us determine which items can and cannot be salvaged.

  • 2

    Thorough Inventory

    All salvageable items are barcoded, photographed, scanned, and uploaded to our cloud-based inventory system with real-time tracking for transparency.

  • 3

    Detailed Packout

    Items are then carefully packed using new packing materials or protective wrapping, professionally loaded, and transported to our facility for cleaning and restoration.

  • 4

    Cleaning & Restoration

    Once items are transported to our facility, items are moved to various stations to receive the specialized cleaning, drying, and/or deodorization they need to be expertly restored.

  • 5

    Secure Storage

    While in our care, salvageable items are stored in climate-controlled, closed vaults or designated areas in our warehouse to avoid mix-ups and cross-contamination.

  • 6

    Professional Packback

    We ensure that every item is returned back to its original location in your client’s home or property, and dispose of all packing materials and other debris.

Typically Asked Questions

Since the contents restoration process can raise a lot of questions, here are answers to some of the most common queries we receive.

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News From Blue Kangaroo Packoutz

THE LATEST NEWS, TIPS & MORE

  • Identifying Non-Emergency vs. Emergency Contents Packout Needs

  • What is HEPA Vacuuming & Why It’s Important in Contents Restoration

  • How Contents Cleaning Differs for Water vs. Fire Damage